Returns & Exchanges
We want you to love your outdoor adventures, which is why we offer a 30-day return policy on all unused products in their original packaging. If you are not completely satisfied with your purchase, our team is here to ensure a smooth and hassle-free return process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original carrying cases and shipping box, ensuring all stakes and sand pockets are clean and included.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned gear, we will process your refund to the original payment method within 5-7 business days.
